Speed Dating Australia - Melbourne
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Value for money
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Quality of events
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Quality of venues
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Host professionalism
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Host communication
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Customer service
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Customer support
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Customer follow-up
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Website user friendly
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Website speed
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Business marketing
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Business integrity
Summary
Speed Dating Australia started a company back in 2004 and was servicing every state in Australia. The company went bust however they are still operating under the same name and creating speed dating events in 6 different states. Their events are of a low quality. They have been accused of cancelling speed dating events without notifying the speed daters, they have been accused of poor numbers at their events and speed daters have been over all dissatisfied with the service. They have been called "rip offs", "frauds", and "scammers" by unhappy customers on other review sites. I personally found that their hosts are bad, venues are not the greatest but the real issue that many people have is with head office. They have been accused of having rude email staff, extremely delayed response time and they have been accused of refusing refunds to events they cancelled! Unreal.
I DO NOT recommend speed dating business.
I booked in for a speed dating event weeks in advance with a friend, and the day before it was cancelled. Naturally, I asked for a refund as the event had been cancelled, I had not cancelled. I had to send another email, chasing up a refund, to which I got a flat "we don't do refunds, we will give you credit for 12 months". Now I sent a third email, explaining that I was going with a friend and we had conflicting schedules, and due to my age (24) there were limited events I could go to at all, and that I would like a full refund. Two weeks later, I still hadn't received a reply to I sent my fourth email, explaining that the company's customer service was appalling, they had cancelled on me, I couldn't attend the upcoming events, and it had literally been weeks trying to sort this out and that I wanted a full refund. Instead of receiving anything useful, I got a reply commenting on 1 sentence from my overall email that was entirely irrelevant, she may as well have not replied at all. I emailed them twice as a follow up the same day (as finally I had gotten a reply), asking to be passed onto someone else that would read my whole email, and still no one bothered to reply. Please note that there is no address or phone number for this company, only an email address that is clearly hardly used.
Verified purchase - (what's this?)
Their events are below average at best. No good looking men attended.
Purchase not verified - (what's this?)
Very well organized and a lot of people. I've tried Snap Dating and We Click and they both majorly failed compared with Melbourne speed dating. I was exhausted by the end but none the less, money was well spent.
Verified purchase - (what's this?)
Cancelled an event without notifying me. I found out once I arrived to the address only to find out no one was there. Sent an email to a gmail account and they have not responded. Terrible stay away.
Verified purchase - (what's this?)
Probably the worst I've tried out of 2 others that I've tried in Melbourne. They try to cram as many people into the event as possible which makes it hard to remember anyone and in turn makes it no different than tinder. I'll go back to the other company thanks that is slightly cheaper anyways
Verified purchase - (what's this?)